This Privacy Policy describes how Domus Aurea collects, uses, and protects the personal information of users who access and use our site to rent apartments. By using our site, you agree to the terms of this privacy policy.
1. Data Controller
The data controller is Domus Aurea, with registered office at [inserire indirizzo], email: privacy@domusaurea.com.
2. Data Collected
Domus Aurea collects the following personal data:
- Data provided directly by the user:
- First name, last name, email address, phone number.
- Reservation details (dates of stay, preferences, number of guests).
- Payment information (e.g., credit card or PayPal).
- Automatically collected data:
- IP address, browser type, operating system, browsing data, and interactions on the site.
- Data collected through Google Analytics (see Section 5).
- Cookies:
We use technical and profiling cookies to improve user experience and for analytical and advertising purposes (see Section 6).
3. Purpose of Data Processing.
Personal data are collected and processed for the following purposes:
- Reservation management:
- Process and confirm reservations made on the site.
- Communicate any updates or changes related to reservations.
- Billing and Payments:
- Process payments and send receipts to the user.
- Customer Support:
- Respond to user-submitted requests or questions.
- Marketing and Promotional Communications:
- Send personalized offers (subject to user consent).
- Analysis and Service Improvement:
- Monitor and analyze the use of the site to improve its functionality.
4. Legal Basis of Treatment
The processing of personal data is based on:
- Contract execution: To manage reservations and payments.
- Consent: For sending promotional communications.
- Legitimate interest: To improve service and ensure site security.
5. Google Analytics
We use Google Analytics to collect information about site usage and understand user behavior. This data includes:
- Pages visited, length of visit, demographic and geographic data.
Google Analytics uses cookies to track user activity. The data collected is anonymous and does not directly identify you. You can disable the use of Google Analytics cookies by installing the appropriate browser add-on available here.
6. Cookie
Our site uses cookies to ensure the proper functioning of the service and improve the browsing experience.
- Types of Cookies:
- Technical cookies: Necessary for the operation of the site.
- Analytics cookies: Used to collect anonymous statistical data on site usage.
- Profiling cookies: Used for advertising purposes and content personalization.
- Cookie Management:
You can manage your cookie preferences through your browser settings or use our consent banner.
7. Data Sharing.
Your personal information may be shared with:
- Apartment owners: To finalize reservations.
- Payment service providers: To process payments securely.
- Google Analytics: For analytical purposes.
- Competent authorities: In case of legal obligations.
8. Data Retention
We keep your personal data for the time strictly necessary to:
- To fulfill the purposes stated in this policy.
- Fulfilling legal obligations.
Payment records are kept for the period required by tax regulations.
9. Rights of the User
You have the right to:
- Access your personal information.
- Request rectification or deletion of data.
- Obtain restriction of processing or object to processing.
- Request data portability.
To exercise your rights, contact our privacy officer at privacy@domusaurea.com.
10. Data Security.
We take technical and organizational measures to protect personal data from unauthorized access, loss, or alteration.
11. Changes to the Privacy Policy
We reserve the right to update this Privacy Policy. Any changes will be posted on the site and will take effect on the date of posting.
Contact us
For more information about our Privacy Policy, you can contact us at. privacy@domusaurea.com.
Thank you for choosing Domus Aurea!
4o